A mid-market ecommerce brand spending $80K to $120K per month on Google Ads had strong Shopping ROAS but completely flat new customer acquisition. The root cause was not bidding. It was feed quality issues suppressing high-margin products, campaign structure funneling budget to low-margin SKUs, and an over-tightened tROAS filtering out new customer queries. A 45-day rebuild covering feed surgery, margin-tiered campaign restructuring, and segmented bidding reset doubled new customer volume without increasing ad spend. This case study walks through the diagnosis, the fix, and the transferable lessons any ecommerce team can apply.
| Field | Source |
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url | customer_site |
name | customer_site |
headline | customer_site |
description | customer_site |
dateModified | customer_site |
datePublished | customer_site |
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"url": "https://www.groas.com/post/ecommerce-google-shopping-feed-quality-case-study-doubled-new-customer-growth",
"name": "How An Ecommerce Brand Fixed Google Shopping Feed Quality And Doubled New Customer Growth",
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"headline": "How An Ecommerce Brand Fixed Google Shopping Feed Quality And Doubled New Customer Growth",
"description": "A mid-market ecommerce brand spending $80K to $120K per month on Google Ads had strong Shopping ROAS but completely flat new customer acquisition. The root cause was not bidding. It was feed quality issues suppressing high-margin products, campaign structure funneling budget to low-margin SKUs, and an over-tightened tROAS filtering out new customer queries. A 45-day rebuild covering feed surgery, margin-tiered campaign restructuring, and segmented bidding reset doubled new customer volume without increasing ad spend. This case study walks through the diagnosis, the fix, and the transferable lessons any ecommerce team can apply.",
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